SZ
Serdon Z

1 reviews | Active since May 2016

16 Nov 2019, 07:13

Cant Care Less Attitude

Since writing my review regarding about the atrocious service I had received at the Walk-In Centre in the Pretoria CBD,not a single person from had ever contacted me.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply16 Nov 2019, 08:51
Official
 Dear Selby, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards, Dstv: Hello Peter Team 
DStv (MultiChoice)
DStv (MultiChoice)'s reply18 Nov 2019, 11:12
Official
Dear Selby, 

We want to extend our sincerest apologies for the negative experience you had visiting the DStv agency.

We understand the frustration you must have felt having not been properly directed and not being able to get the information you required. 

We trust that this has now been dealt with to your satisfaction, as per telecom.

We also want to thank you for bringing this issue to our attention as we are always looking for ways to better our service, and your feedback is an invaluable part of that process.

Kind regards,
DStv: Hello Peter Team