Hellopeter
Share Your Experience
AVDL
Aldo Van Der Linde

1 reviews | Active since Jan 2021

08 Jan 2021, 20:11

Cant cancel subscription / contract

Need to cancel our subscription but callcentre is not working, Whatsapp goes in circles and there is no option to cancel contract on My DSTV app.

0
Replies (7)
DStv (MultiChoice)
DStv (MultiChoice)'s reply08 Jan 2021, 22:13
Official
Hi Aldo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards
 DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2021, 08:06
Official
Hi Aldo Van Der Linde,

It is with regret that we learn of the frustration and inconvenience you have experienced. Please accept our sincere apologies in this regard.

Kindly provide us with your DStv Customer number or mobile contact number for us to assist you with this matter.

KInd Regards,
DStv: Hello Peter Team

Best regards,

AVDL
Aldo Van Der Linde's update09 Jan 2021, 08:32
Reviewer Update
Custtomer - Liezl van der Linde
Number - ***2
Sel nr - ***
DStv (MultiChoice)
DStv (MultiChoice)'s reply12 Jan 2021, 14:47
Official
Hi Aldo Van Der Linde,

Kindly note that we tried contacting on your mobile number *** with a *** number and could not get hold of you.

Please provide us with a suitable time for us to contact you.

Kind Regards,
DStv: Hello Peter Team

Best regards,

AVDL
Aldo Van Der Linde's update12 Jan 2021, 15:17
Reviewer Update
Now or this afternoon still is n good time
AVDL
Aldo Van Der Linde's update19 Jan 2021, 11:49
Reviewer Update
DStv (MultiChoice) , I'm replying in Private not to smash you on Hello Peter. Please phone my wife on *** so that we can close this???!!!!
AVDL
Aldo Van Der Linde's update20 Jan 2021, 09:32
Reviewer Update
Thought so...... no reply.