1 reviews | Active since Mar 2009
Cannot watch sport
All DSTV subscribers from Access to Compact are able to watch all Supersport channels until end of July free of charge. I cannot as I am on the Select package which costs the same as Family. This is unfair as the package is still functional. I am extremely upset and the only way to deal with it is to cancel subscription.
Dear Gerard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Dear Gerard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
Good day Gerard
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
The DStv Select packages were discontinued in April 2013. At the time, we advised customers about an option to migrate to DStv Family at the same price point or to stay on Select Package. We also advised at the time that this is a special concession and that staying on this discontinued package will mean you do not get any new channels or participate in any promotions such as open channels or pop-up channels.
You are more than welcome to change to another package if you would like to get the Super Sport channels for this time.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,
Good day Gerard
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
The DStv Select packages were discontinued in April 2013. At the time, we advised customers about an option to migrate to DStv Family at the same price point or to stay on Select Package. We also advised at the time that this is a special concession and that staying on this discontinued package will mean you do not get any new channels or participate in any promotions such as open channels or pop-up channels.
You are more than welcome to change to another package if you would like to get the Super Sport channels for this time.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Feel free to contact us should you require any further assistance.
Kind regards
Rupert
Best regards,