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gerard H
1 reviews | Active since Mar 2009
20 Oct 2023, 23:22
Cannot upgrade, wrong billing
I tried to upgrade to premium without success, The system said I must pay for a full month plus prorata for this month which is ****. Therefore I do not upgrade. The variety 4 Supersport channel keeps showing rugby commentators instead of the game, I have payed to watch sport games on this channel not commentators. I will goto CGSO for a refund.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
21 Oct 2023, 07:03Hi Gerard Hellings,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Oct 2023, 07:03
Official
Hi Gerard Hellings,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,