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gerard H
1 reviews | Active since Mar 2009
18 Aug 2018, 14:46
Cannot upgrade again
I tried to upgrade to premium again on the website. Nothing happened. I had to waste airtime and phone in again. The upgrade was 'pending'. My continued service is also pending.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
19 Aug 2018, 08:51Dear Gerard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply19 Aug 2018, 08:51
Official
Dear Gerard
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
19 Aug 2018, 10:49Good day Gerhard
Thank you for sending us your query.
I apologise for your inconvenience. According to our records, the service has been successfully upgraded to the Premium package.
For future reference, please contact our Live Chat team directly for online (quick) assistance.
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply19 Aug 2018, 10:49
Official
Good day Gerhard
Thank you for sending us your query.
I apologise for your inconvenience. According to our records, the service has been successfully upgraded to the Premium package.
For future reference, please contact our Live Chat team directly for online (quick) assistance.
Kind regards
Dinah
Best regards,