Cannot even say its bad service, because there is no service.

We called into the call centre to assist with connecting live streaming on our smart tv. The 1st consultant was very helfull, but unfortunately the call was disconnected. We then called in again because the whatsapp app keeps giving us an error, the self-service is also not very help full. We spoke with 2 consultants which were not HELP full at all, where as the 1st consultant went put of her way. The OTP pins were sent to my sons phone. The consultant kept says that we my tey the othwr channels. I really cannot complain about the service because there is NO service. We have been Multi-choice customer for years. But thank you for nothing......