UR
Umelda R

1 reviews | Active since Apr 2023

04 Jul 2024, 09:15

cannot deactivate unused account , shocking service

shocking service .cannot deactivate unused streaming accounts resulting in confusion when wanting to reactivate an account. cannot get one single agent who can assist with deactivating unused accounts. cannot do this on app or online . shocking service and experience

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Jul 2024, 09:22
Official
Hi Umelda, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team