PvdE
Peter van den Elshout
1 reviews | Active since May 2014
11 Apr 2015, 13:14
Cannot contact the call centre
I cannot access channels 201 or 202 on my decoder and get an error message E38-32. When I try to contact DSTV I get a service not available message. As far as I am concerned this is totally unacceptable as my account is always up to date.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
11 Apr 2015, 14:05Hello vandy45,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply11 Apr 2015, 14:05
Official
Hello vandy45,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
We confirm that the error has been resolved .Please switch your decoder off at the plug to reboot if should the problem persist.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Best regards,