Cannot cancel
I have called dstv for the passed 3 months trying to cancel. Every time I call I am told the cancellations is an outbound call centre and someone will call me. NO ONE ever calls. I have no idea what to do next, how can I cancel dstv?
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
06 Oct 2017, 07:45Dear Delia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply06 Oct 2017, 07:45
Official
Dear Delia
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
06 Oct 2017, 09:22Dear Delia
It is with regret that we learn of your unpleasant experience in dealing with DStv and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
As discussed, we have referred your account to our Price Lock team to contact you and assist further.
Thank you for continuous support.
Let us know if there is anything we can assist you with.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply06 Oct 2017, 09:22
Official
Dear Delia
It is with regret that we learn of your unpleasant experience in dealing with DStv and the level of service you experienced in this regard.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
As discussed, we have referred your account to our Price Lock team to contact you and assist further.
Thank you for continuous support.
Let us know if there is anything we can assist you with.
Kind regards
Lebogang
Best regards,