XM
Xolani M
1 reviews | Active since Mar 2021
30 Oct 2021, 15:23
Cannot access my dstv app and cannot reset my password
I called multichoice about an issue to access my dstv app. I could not log in and tried to reset many times and it failed. I called their call centre who told me I have wait 24 hours for it to be resolved when the programme I want to watch is today 30 October 2021. Why should theer be a problem in resetting a password. Tomorrow I don't need it, I want to watch the program today.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
30 Oct 2021, 15:48Hi Xolani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply30 Oct 2021, 15:48
Official
Hi Xolani,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,