DN
Damian N
1 reviews | Active since Oct 2019
02 Sept 2022, 11:35
cancelling services
i called them and set 06th every month, they decide to cancel my services although they aggreed that i can pay on the 06th, today is the 02nd and they cancelled my services because they saying i need to pay when i already called last month and told them that my payment date is set for 06th, they failed
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
02 Sept 2022, 12:15Hi Damian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 Sept 2022, 12:15
Official
Hi Damian,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DN
Damian N's updateReviewer Update
02 Sept 2022, 15:52its gone 4 hours now, i want to cancel
DN
Damian N's update02 Sept 2022, 15:52
Reviewer Update
its gone 4 hours now, i want to cancel
DStv (MultiChoice)'s replyOfficial
03 Sept 2022, 13:57Hi Damian,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our records show that your query has been resolved.
The payment date has been updated to the 6th and the services on your account are active.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our records show that your query has been resolved.
The payment date has been updated to the 6th and the services on your account are active.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Sept 2022, 13:57
Official
Hi Damian,
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our records show that your query has been resolved.
The payment date has been updated to the 6th and the services on your account are active.
Kind regards,
DStv: Hello Peter Team
At MultiChoice, we pride ourselves on giving our 100% every day to ensure that our customers’ needs are being met. I know that we have let you down, and for that, we are very sorry.
Our records show that your query has been resolved.
The payment date has been updated to the 6th and the services on your account are active.
Kind regards,
DStv: Hello Peter Team
Best regards,