BG
Boingotlo G
1 reviews | Active since Oct 2013
21 Sept 2017, 11:10
Cancelling a subscription
I'd like to enquire about the process of cancelling a subscription.
I've been looking online for weeks, your mobile *120... service doesn't have this option either nor does the online self service.
Helpful (0)
Replies (7)0
Replies (7)
DStv (MultiChoice)'s replyOfficial
21 Sept 2017, 11:13Dear Boingotlo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply21 Sept 2017, 11:13
Official
Dear Boingotlo
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
21 Sept 2017, 15:54Good day Boingotlo
I have tried contacting you on *** to no avail.
Please send us an alternative number , we'll contact you and assist.
Regards
Girly
Best regards,
DStv (MultiChoice)'s reply21 Sept 2017, 15:54
Official
Good day Boingotlo
I have tried contacting you on *** to no avail.
Please send us an alternative number , we'll contact you and assist.
Regards
Girly
Best regards,
BG
Boingotlo G's updateReviewer Update
21 Sept 2017, 18:35Hi Girly,
I was unable to take the call at the time. I called back and there was no answer.
I am contactable on +***71
Regards,
Boingotlo
BG
Boingotlo G's update21 Sept 2017, 18:35
Reviewer Update
Hi Girly,
I was unable to take the call at the time. I called back and there was no answer.
I am contactable on +***71
Regards,
Boingotlo
DStv (MultiChoice)'s replyOfficial
22 Sept 2017, 14:15Good day Boingotlo
You can only suspend /cancel services on your invoice date . Your invoice date is the 20th therefore we can schedule a cancellation for the 19th mid-night .
Let us know if you'd like us to cancel as of the 20/10/2017.
Regards
Girly
Best regards,
DStv (MultiChoice)'s reply22 Sept 2017, 14:15
Official
Good day Boingotlo
You can only suspend /cancel services on your invoice date . Your invoice date is the 20th therefore we can schedule a cancellation for the 19th mid-night .
Let us know if you'd like us to cancel as of the 20/10/2017.
Regards
Girly
Best regards,
BG
Boingotlo G's updateReviewer Update
22 Sept 2017, 15:37Thanks Girly,
I am aware of this and have paid my subscription for this month.
Please cancel as of 20/10/2017.
Regards,
Boingotlo
BG
Boingotlo G's update22 Sept 2017, 15:37
Reviewer Update
Thanks Girly,
I am aware of this and have paid my subscription for this month.
Please cancel as of 20/10/2017.
Regards,
Boingotlo
DStv (MultiChoice)'s replyOfficial
25 Sept 2017, 09:12Good day Boingotlo
We have scheduled a suspension / disconnection for the 20th October 2017.
Regards
Girly
Best regards,
DStv (MultiChoice)'s reply25 Sept 2017, 09:12
Official
Good day Boingotlo
We have scheduled a suspension / disconnection for the 20th October 2017.
Regards
Girly
Best regards,
BG
Boingotlo G's updateReviewer Update
26 Sept 2017, 13:33Thank you very much Girly!
BG
Boingotlo G's update26 Sept 2017, 13:33
Reviewer Update
Thank you very much Girly!