RH
Rudolph H
1 reviews | Active since Feb 2018
18 Jan 2022, 15:32
Cancelled subscription but they keep on debiting my credit card!
I cancelled my streaming subscription on the whatsapp and dstv app as it is impossible to get through to their customer care number, confirmation of cancellation was received, but they keep on deducting money from my credit card, these are a bunch of *******, worst is you can call NO ONE, you speak to a robot.I am furious.Wi start a social media campaign to warn people.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
18 Jan 2022, 17:34Hi Rudolph,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply18 Jan 2022, 17:34
Official
Hi Rudolph,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
RH
Rudolph H's updateReviewer Update
20 Jan 2022, 09:00Now a Andile Makatune phoned me allegedly from Multichoice asking for a bank statement and a copy of my ID, they already have my credit card details,why, I did send him my statements, they can see the transaction debited, why need my ID if they already have all my details.Something is fishy.
RH
Rudolph H's update20 Jan 2022, 09:00
Reviewer Update
Now a Andile Makatune phoned me allegedly from Multichoice asking for a bank statement and a copy of my ID, they already have my credit card details,why, I did send him my statements, they can see the transaction debited, why need my ID if they already have all my details.Something is fishy.