DE
Dawie E

1 reviews | Active since Dec 2011

29 Jan 2015, 18:43

Cancelled Decoder Care but still getting charged.

I Cancelled my DSTV Subscription as of 28 November 2014 Including the Decoder care Contract. Please refer to the recorded telephone call. 28 December I got Billed Again, phoned again and send an email twice. 28 January I get Billed again.<br> <br> *** (Policy Number)

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jan 2015, 09:17
Official
Hello Dawie28,

We have checked on the account, and the decoder care team have scheduled the disconnection of the insurance as requested.

Regards
Mpho

Best regards,