1 reviews | Active since Jul 2016

04 Feb 2020, 06:34

Cancelled contract - Another debit order went off...

I cancelled my contract on the 2nd of January 2020. This was the month's notice. Thereafter, had to phone 3 more times to confirm that the service was cancelled and they will no longer take debit orders. Guess what.... 3 February 2020 another debit order has gone off. They have no way of cancelling other than telephonic calls. Really no respect for a person's constitutional rights. This is disgusting....

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2020, 11:11
Official
Hi  Theresa H, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team
's update04 Feb 2020, 15:06
Reviewer Update
Dear DSTV team,

Thank you for your prompt feedback on this matter.

I truly appreciate it.

Kind regards
Theresa