Cancelled contract - Another debit order went off...
I cancelled my contract on the 2nd of January 2020. This was the month's notice. Thereafter, had to phone 3 more times to confirm that the service was cancelled and they will no longer take debit orders. Guess what.... 3 February 2020 another debit order has gone off. They have no way of cancelling other than telephonic calls. Really no respect for a person's constitutional rights. This is disgusting....
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Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
04 Feb 2020, 11:11Hi Theresa H,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Feb 2020, 11:11
Official
Hi Theresa H,
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
04 Feb 2020, 15:06Dear DSTV team,
Thank you for your prompt feedback on this matter.
I truly appreciate it.
Kind regards
Theresa
Thank you for your prompt feedback on this matter.
I truly appreciate it.
Kind regards
Theresa
's update04 Feb 2020, 15:06
Reviewer Update
Dear DSTV team,
Thank you for your prompt feedback on this matter.
I truly appreciate it.
Kind regards
Theresa
Thank you for your prompt feedback on this matter.
I truly appreciate it.
Kind regards
Theresa
