Cancelled but still being debited

Item: DStv (MultiChoice)
Rating: 2
Author: sashyn R

I cancelled my package with multichoice last week Wednesday - 21st October but was debited this morning.<br> Please correct this and refund my money

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

06 Nov 2015, 08:51

Hello SashX,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply06 Nov 2015, 08:51

Official