DH
Dieter H
1 reviews | Active since Feb 2011
30 Sept 2020, 11:01
Cancelled and stopped paying but Im still Charged
I cancelled my DSTV subscription at the end of July, I want to sell me decoder and now there is a R207 charge for the grace period you gave my in August? Why the hell must I pay that If I was told my service will be stopped at the end of July? You guys are ******* and your customer service agents have no idea. Why must I pay for something that was not explained to me or that I did not ask for. Pathetic
Helpful (0)
Replies (2)0
Replies (2)DStv (MultiChoice)'s replyOfficial
30 Sept 2020, 11:31Hi Dieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply30 Sept 2020, 11:31
Official
Hi Dieter,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DH
Dieter H's updateReviewer Update
30 Sept 2020, 11:34Thanks please resolve this ASAP
DH
Dieter H's update30 Sept 2020, 11:34
Reviewer Update
Thanks please resolve this ASAP
