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craig.ruurds craig.ruurds

1 reviews | Active since Jun 2016

01 Nov 2017, 15:37

Cancelled 2016, had company call 2017 1 November claiming I owe

DStv reference number and query status ********** . I cancelled my DSTV due to bad service at the beginning of December 2016. Today being the 1 November 2017 a DSTV representative called from a company called vasmartt.co.za They claim I owe them R236.89 for month January and February. This does not compute in any shape of form and no one can explain the issue with billing. I refuse to pay this on principle as no one can explain the amount which seems off as I was a premium subscriber.

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Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Nov 2017, 15:57
Official

Dear Craig Ruurds

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

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craig.ruurds craig.ruurds's update28 Jun 2018, 14:32
Reviewer Update
This was resolved and hats off to DSTV to sorting out the matter promptly.