LA
Larry A
1 reviews | Active since Feb 2013
10 Sept 2015, 15:47
Cancellation Policy
Call Reference:<br> <br> Ref ***0-i4<br> <br> <br> I understand that your contracts are month to month and that a cancellation will be based at the end of the month. However specifying on which date a contract needs to be cancelled is not customer friendly. It needs to be something that can be scheduled. If your systems are not able to do so then it needs an upgrade.
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DStv (MultiChoice)'s replyOfficial
14 Sept 2015, 12:31Hello LarryArendse,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
DStv (MultiChoice)'s reply14 Sept 2015, 12:31
Official
Hello LarryArendse,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,