RR
Raymond R

1 reviews | Active since Feb 2013

20 Jun 2016, 11:54

Cancellation on 20th May they debt account a month later still no refund

<p>My wife cancelled our subscription last month then they still debt our account I spack to a Adam last week Wensday He claimed they would refund us by sa****ay its now monday and a new phone call and now it will take 14 working days? latest Ref ********** 2/17 . fast to take your money to watch rerunns over and over but wont refund you when tyou give up on them USELESS !!!</p>

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jun 2016, 12:40
Official

Good day Raymond

Thank you for bring this matter to our attention.

Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.

We confirm that a refund has been captured and approved on your account to be paid in your bank account within four to seven working days.

Once again accept our sincerest apologies for any inconvenience in this regard.

Regards

Rupert