JJ
Jakkie J

1 reviews | Active since Nov 2013

28 Mar 2022, 11:33

Cancellation of subscription

I have cancelled my DSTV and after receiving an sms indicated that there is a debit order going off my account I contacted them to stop it. Spoke to Lisa on the live chat portal and guess what!? my account was debited. I phone in and spoke to Nontobeko Mthethwa to reverse the payment. I am still waiting!! Pathetic

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply28 Mar 2022, 13:52
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team