KS
Kagiso S
1 reviews | Active since Apr 2014
07 May 2015, 01:19
Cancellation of decoder insurance
I walked into a dstv shop to cancelled my dstv subscription 2 weeks before my payment date
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Replies (1)
DStv (MultiChoice)'s replyOfficial
10 May 2015, 10:43Hello Nehelo11,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We currently investigating the problem and have escalated your request to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We currently investigating the problem and have escalated your request to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
DStv (MultiChoice)'s reply10 May 2015, 10:43
Official
Hello Nehelo11,
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We currently investigating the problem and have escalated your request to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert
It is with regret that we learn of your unpleasant experience in dealing with our MultiChoice agent and the level of service you experienced in this regard.
We currently investigating the problem and have escalated your request to the relevant department for urgent attention.
Feedback will be provided by written or telephonic correspondence as soon as more info becomes available.
Thank you for taking the time to point out our service failings, as we continually strive to improve our service, feedback such as yours is extremely valuable.
Regards
Rupert