SK
Shaun K
1 reviews | Active since Apr 2013
09 Nov 2015, 14:40
Cancellation Not Processed - Still No Response
Hi Mutlichoice,<br> <br> See my original complaint:<br> http://hellopeter.com/multichoice/complaints/cancellation-not-processed-***<br> <br> Reference Number: ***<br> <br> I have provide you the recording date for the call and no one has bothered responding to my emails.<br> <br> Emails to [Email Removed]<br> Date Provide: 28/08/2015<br> Update Requested: 03/09/2015<br> Update Requested: 22/09/2015<br> <br> An update would be appreciated. <br>
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DStv (MultiChoice)'s replyOfficial
10 Nov 2015, 08:18Hello Smdk0404,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply10 Nov 2015, 08:18
Official
Hello Smdk0404,
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Dear DStv Customer,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team