Cancellation

HI. I cancelled my DSTV on 25 March 2022 with Mantso from the cancellations department as I have been having endless issues with my decoder, I was told that as from 2 April 2022 my DSTV services would be deactivated and I will no longer be charged. I received an SMS on 30 March 2022 stating that my next debit order will be the 02 March 2022. I tried calling DSTV with no luck and again cancelled the account on the DSTV.com site. On 2 March 2022 I was charged although I cancelled my account. To date I am unable to speak to anyone from DSTV for assistance. Please call me to rectify this.