Canceling DSTV

<p>Good Day</p> <p> </p> <p>My Experience with this company has been Terrible. they are Pathetic.</p> <p> </p> <p>24 October 2016 i phoned in to cancel my subscription with DSTV. they said i need to settle the account.</p> <p>I asked them how much and they said R99. I did request there banking details and nothing was sent.</p> <p>a debit order went off.</p> <p> </p> <p>no one came back to and nothing was escelated until i phoned them back on 14 november 2016.</p> <p>they gave me a new settlement and banking details. the amount was R198. I did pay this amount and was assured the acount will be closed. </p> <p> </p> <p>i phoned again on 30 November 2016 to confirm it has been closed but it was not closed and they have now debited my account with the amount of R1653.81.</p> <p> </p> <p>I have reversed the debit order. </p> <p> </p> <p>I have never in my life delt with such poor service. </p> <p> </p> <p>Regards</p>