Cancel your Dstv the service suck big time

Ever since I bought new Decoder to replace my older models I had endless problems over R250 airtime spent on calls and Noone could tell me I need a smart LNB for the new decoders. The team leaders and managers are the Worst they never available. No matter how many times you ask for a manager Noone is ever available. Do they even work, does Dstv even have team managers? So I replaced the LNB ND now it's working. Today I call in to report that Catch up is not showing all my chanels and I cnt catch up on my favorite shows. The agent tells me only Explorer decoders users have catch up on the app. Surprised I tell her I had older decoders the whole time and could enjoy catch up on the app. I ask to speak to a manager to confirm that Dstv is doing false advertising. No manager is available, u'll r disgusting with service Apparently catch up is available for every package but here the agent tell me only people with explorers can have catch up really? High frustrated right now with useless agents and no managers