KM
Keneilwe M
1 reviews | Active since Oct 2018
03 Apr 2024, 16:34
Cancel this stupid contract
Yall sell us the internet package yet your consultants don't even know how to troubleshoot the routers. It's my forth call and they keep putting me on hold and transferring me from one department to another.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
03 Apr 2024, 17:03Hi Keneilwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply03 Apr 2024, 17:03
Official
Hi Keneilwe,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Apr 2024, 14:23Hi Keneilwe,
We tried to contact you on ***, however, you advised that we should hold and the line went dead.
Kindly note that your router has been activated and data has been loaded, please remove the SIM card from the router put it on your mobile phone, wait for the MTN welcome message and put it back into the router.
We apologise for the inconvenience this might have caused.
Regards,
Employee Support
We tried to contact you on ***, however, you advised that we should hold and the line went dead.
Kindly note that your router has been activated and data has been loaded, please remove the SIM card from the router put it on your mobile phone, wait for the MTN welcome message and put it back into the router.
We apologise for the inconvenience this might have caused.
Regards,
Employee Support
Best regards,
DStv (MultiChoice)'s reply04 Apr 2024, 14:23
Official
Hi Keneilwe,
We tried to contact you on ***, however, you advised that we should hold and the line went dead.
Kindly note that your router has been activated and data has been loaded, please remove the SIM card from the router put it on your mobile phone, wait for the MTN welcome message and put it back into the router.
We apologise for the inconvenience this might have caused.
Regards,
Employee Support
We tried to contact you on ***, however, you advised that we should hold and the line went dead.
Kindly note that your router has been activated and data has been loaded, please remove the SIM card from the router put it on your mobile phone, wait for the MTN welcome message and put it back into the router.
We apologise for the inconvenience this might have caused.
Regards,
Employee Support
Best regards,