JP
Johanna P
1 reviews | Active since Aug 2023
21 Aug 2023, 21:00
Cancel my DSTV contact.
I am highly disappointed with the service I received from DStv MultiChoice... I had a contract with them for 24 months ( price lock) from June 2021... Now that my contact has ended and didn't want to renew it I called sometime in April to advise them to cancel my contract but I was told that my contact was renewed without my knowledge and the contract is left with 22 month... So this was done without my consent.. I have asked for the call recording but they can't even provide it...I have been going back and forth no solution... this is so frustrating...
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Replies (4)JP
Johanna P's updateReviewer Update
23 Aug 2023, 05:55Please resolve this issue as soon as possible... I want this contract cancelled as it has expired 2 months back already.
JP
Johanna P's update23 Aug 2023, 05:55
Reviewer Update
Please resolve this issue as soon as possible... I want this contract cancelled as it has expired 2 months back already.
JP
Johanna P's updateReviewer Update
23 Aug 2023, 10:49Hello where is the reply, now am also getting texts from DSTV telling me that you will be debiting my account again this month, please cancel this *******, I will not be forced to pay when I have been calling and asking you to cancel because the contract has expired and I do not wish to continue with the subscription.
JP
Johanna P's update23 Aug 2023, 10:49
Reviewer Update
Hello where is the reply, now am also getting texts from DSTV telling me that you will be debiting my account again this month, please cancel this *******, I will not be forced to pay when I have been calling and asking you to cancel because the contract has expired and I do not wish to continue with the subscription.
JP
Johanna P's updateReviewer Update
23 Aug 2023, 10:49You can call me now on this number ***
JP
Johanna P's update23 Aug 2023, 10:49
Reviewer Update
You can call me now on this number ***
JP
Johanna P's updateReviewer Update
23 Aug 2023, 11:03Its fine its sorted
JP
Johanna P's update23 Aug 2023, 11:03
Reviewer Update
Its fine its sorted