Cancel Debit order

<p>I have been trying to cancel debit order with Multichoice since March 2016.</p> <p>Via telephone with no succes and even went in two months ago to sort this out to find out that the debit order is on a account for which a gave in my decoder and do not have an sim card for to use it.</p> <p>The debit order has gone off agian this month, with no surprise fro my side, but when i called multi sic i was told they could not find the debit order and therfore could not refund me.</p> <p>My bank explained to me that i have to cancel it with Multi sic beacause they keep changing the debit ammount.</p> <p>I have asked with no success for prove from Multi sic where i signed for this debit order.</p> <p>What is confusing this matter is that i do have two decoders on my name for which a do a EFT every month, and another decoder that is on my wifes name that is paid by her by means of a debit order.</p> <p>I have given hope up to even get my money back. </p> <p> </p>