YN
Yoshen N

1 reviews | Active since Sept 2013

07 Jan 2020, 10:02

Can we speak to a live person your self service is **** just like your full package

Good Day

Please can you downgrade my package to the compact package for R399. your full package is a waste of time and money. I have been trying since December 26th to downgrade on your whatsapp and self service but there is no success. there is no way to even speak to a live person.

My id number is *** cell: ***.

do an immediate downgrade or expect legal action.

Regards

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply07 Jan 2020, 18:20
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team