AM
Andre M

1 reviews | Active since Aug 2015

29 Aug 2015, 09:46

Can't watch [URL Removed]

Good morning,<br> <br> I have a Drifta and I'm a DSTV premium subscriber. I have had my Drifta exactly two weeks now and have been phoning, emailing and discussing my queries on DSTV live chat. I have tried more than six times now to ask you to resolve this problem.<br> <br> I am still unable to view episodes or sport online as I receive a message that state that I must be a DSTV Premium PVR customer, which I already am.<br> <br> I am starting to get annoyed by the poor service delivery from DSTV / Multichoice and believe that I have used all options available to me to persuade you to provide me with a decent service. After all, I am paying for it.<br> <br> Please help<br> <br> Regards

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Sept 2015, 12:15
Official
Hello andrema001,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team