1 reviews | Active since Mar 2009
Can't upgrade to premium
<p>I wanted to upgrade to premium during my billing cycle on the dstv website. I wanted to pay for the few days extra until my month end, however it wants me to pay for the whole of next month as well. I understand that I can upgrade any time during the month, even on the last day and only pay for that day. Or mabee don't I understand your English rules? I sit now without upgrading. I will upgrade to a OVHD decoder instead.</p>
Dear Gerard
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Dear Gerard
We acknowledge receiving your complaint. Feedback will be communicated to you shortly.
Kind regards
MultiChoice Enquiries team
Please change your website to allow me the choice of upgrading/paying for the next month as well. Just because I upgrade less than 15 days before end of billing month does not mean I want to remain upgraded for the following month Kapish. Ridiculous rule.
Please change your website to allow me the choice of upgrading/paying for the next month as well. Just because I upgrade less than 15 days before end of billing month does not mean I want to remain upgraded for the following month Kapish. Ridiculous rule.
Good day Gerard
Thank you for the feedback.
Your concerns and suggestion will be escalated to the relevant department for urgent consideration.
Should you require any further assistance, please do not hesitate to contact us .
Kind regards
Rupert
Good day Gerard
Thank you for the feedback.
Your concerns and suggestion will be escalated to the relevant department for urgent consideration.
Should you require any further assistance, please do not hesitate to contact us .
Kind regards
Rupert