Can't get self service app to work, holiday decode

As usual there is always pain and suffering with the bunch of ******s at dstv.<br> Firstly the app on the iPad sees all my smart cards but doesn't allow for me to toggle the holiday decoder off/on ... Resulting in weekly calls to their anal call centre at a rough cost of R38 per call x 8 per month due to their inefficiencies. I had to swop out a decoder this morning and see that some intelligent punk at their call centre took it apon themselves to activate additional services that I didn't select .<br> <br> Lastly, I see that my weekend service has been charge out at the full annual rate. I've requested the holiday charge service of which I was informed Is yet to be made official.<br> <br> I wish multi choice had competition. Bunch of multi choice ******s.