1 reviews | Active since Nov 2010
Can't get my address right - Absolutely useless!
<p>I live in a complex, I don't have door to door postal service. I receive all correspondence through a post box. I have tried changing my street address to my postal address at DSTV three times, each time I was assured it was done. Again, I have received my DSTV correspondance stuck through my gate.</p> <p>Multichoice, you can't even get an address right! Maybe I should stop paying you and see if you get the address right on the payment demand letters!!!</p>
Dear Rasool
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
Dear Rasool
We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.
Regards
Multichoice Team
And as usual, another DSTV guide delivered to my residential address and not my postal address. What else do I have to do to explain the difference between postal and residential addresses???
Even after numerous phone calls, a HelloPeter report, where Dinah was supposed have fixed this, DSTV still has it wrong.
Do any of you DSTV employees understand the difference between postal and residential addresses?
I think not!
And as usual, another DSTV guide delivered to my residential address and not my postal address. What else do I have to do to explain the difference between postal and residential addresses???
Even after numerous phone calls, a HelloPeter report, where Dinah was supposed have fixed this, DSTV still has it wrong.
Do any of you DSTV employees understand the difference between postal and residential addresses?
I think not!
