JV
Johan V
1 reviews | Active since Feb 2010
15 Sept 2015, 14:55
Can't get debit order on credit card right!!
I've been struggling since 15 June 2015 to get the monthly debit order to successfully point to my credit card. Numerous emails exchanged with Multichoice and PayU and we are not anywhere closer to a solution!<br> <br> I'm getting tired of rating their automated surveys 1/5 after every use of their Self Service portal on their website...there is no 0/5 option.
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Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
17 Sept 2015, 09:46Hello rokkit,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
DStv (MultiChoice)'s reply17 Sept 2015, 09:46
Official
Hello rokkit,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
