EB
Elmarie B

1 reviews | Active since Mar 2016

08 Mar 2016, 10:48

Can't complain about services, because there is no

Look for Multichoice I am now fed-up with. I am struggling now for almost a year and a half for them to solve my problem. They say we did not pay but we mailed the proof of payments through and also gave it to there branch here in Potchefstroom. There is *********** people that can not do there work. I even ask to speak to the manager and not even the co-workers know who the MANAGER is. I think it's time for them to wake up!!!<br> <br> I will rather sit without tv but to put up with there stupidity. NOT ANYMORE!!!! I also sent a mail to there complaints department, this was almost 3 weeks back. But nothing. No one even bothered to phone us.<br> <br> DSTV please close your down your services is up to ****. We can not complain about service, because there is no service!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply11 Mar 2016, 15:50
Official
Hello Fed-Up!!!!!,

We're sorry to hear of the disappointment with our service and of the inconvenience you have experienced with your account.

Our intention is certainly not to provide a sub-standard service to our customers, our focus is to provide great customer experience at all times.

Kindly refer to your personal email , we have forwarded a response where you can reply with the required information.

Should you require any further assistance, please feel free to make use of our touch points below to contact us :

@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com

Regards
Elna