DL
Dewald L
1 reviews | Active since Jul 2012
01 Mar 2015, 09:41
Can't change DSTV package
I tried to change my DSTV package online on 1 March. The website only provides for a change on 31 March. I phoned Multichoice. They said I can only do it 31 March. The subscription is from the first of every month, and therefore the package needs to be changed on 1 March.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
01 Mar 2015, 11:42Hello ddl,
As per our telephonic conversation we confirm that your DStv Premium package has been downgraded to the DStv Access package as per your request.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
As per our telephonic conversation we confirm that your DStv Premium package has been downgraded to the DStv Access package as per your request.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply01 Mar 2015, 11:42
Official
Hello ddl,
As per our telephonic conversation we confirm that your DStv Premium package has been downgraded to the DStv Access package as per your request.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
As per our telephonic conversation we confirm that your DStv Premium package has been downgraded to the DStv Access package as per your request.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,