PS
Philip S

1 reviews | Active since Aug 2010

26 Oct 2016, 03:19

Can't allocate payment

<p>What is wrong with your finance department? Don't you have a financial manager? I am not going to pay R844 twice just to get reconnected again. You are *****ing from me as I'm paying and my services are cut off. I've called twice now, sent payment number. I even had to call my bank to make sure I'm not crazy. But probably because your a monopoly you can afford to employ *********** peoople</p>

0
Replies (4)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Oct 2016, 07:38
Official

Dear Philip

We acknowledge receiving your enquiry. Feedback will be provided as soon as possible.

Regards

MultiChoice Team

DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Oct 2016, 15:25
Official

Dear Philip

We have sent a follow up request to our Finance department for urgent assistance in allocating your payment. Feedback will be provided as soon as payment has been allocated.

Regards

Elna

PS
Philip S's update26 Oct 2016, 17:47
Reviewer Update

Thanks Elna

I'll just sit here and watch my blank screen. If I look at all the other complaints I don't have to much faith in the finance department

PS
Philip S's update12 Nov 2016, 20:04
Reviewer Update

I still haven't had any further communication???