1 reviews | Active since Jun 2015
CAN'T ADD DSTV (MULTICHOICE) as a beneficiary!!
I have possibly tried 100 times to add Multichoice as a beneficiary on my ABSA beneficiary list.<br> I have contacted DSTV and ABSA regarding the above, both chasing me back to the other, which to no avail has lead me to a dead end street every time, wasting my money on phone calls.<br> <br> When adding the beneficiary it auto populates on the ABSA site and gives me the institutions account number (***) and the institution code (***), which as confirmed by Multichoice is CORRECT. I then enter my 8 digit customer number, once again confirmed by DSTV as being correct.<br> <br> Once i \click"add beneficiary ABSA returns an error \""ENTER A VALID BENEFICIARY ACCOUNT NUMBER\"".<br> <br> This is causing major frustration my side as I would like to pay my bills timeously. I DO NOT do debit orders and going into the shopping center (Checkers"
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, please refer to your personal e-mail address for further assistance as confirmed.
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
As per our telephonic conversation, please refer to your personal e-mail address for further assistance as confirmed.
Here are our touchpoints:
@DStvcare(twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
