AK
Anrich K

1 reviews | Active since Nov 2013

19 Jul 2021, 14:35

Can stream dstv now

Since Yesterday my Dstv now on my smart tv kick me out of the program I am watching after about 2 mins with the error message “This may be related to reaching your limit of 2 concurrent streams or due to streaming error”. I only have two devices. I have cleared my tv cache. Logged out and in. Done everything and problem stil persist. This is frustrating.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jul 2021, 22:18
Official
Hi , 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply21 Jul 2021, 23:00
Official
Hi Anrich, 

It is with regret that we learn of the frustration and inconvenience you have experienced with our service. Please accept our sincerest apologies in this regard. 

We do need to have your account details to access your DStv account and investigate the matter further. Please can you send us a private reply with your connect email address and your DStv Customer (Account) number . 
Alternatively send us an email to ***, include your account details and we will assist you accordingly. 

Please be assured of our best service and intentions at all times. 

Kind regards 
DStv: Hello Peter Team 

Best regards,