HS
Herman S

1 reviews | Active since Apr 2011

13 Feb 2017, 09:03

Can not cancel my Price lock contract after 24 months

<p>My price lock contract ran its 24 months and ended in January 2017. After numerous calls to the call centre I want to cancel my contract. The call center keeps escalating my call and tells me somebody is going to call me to cancel the contract, but nobody calls me. Can you please get somebody to call me so that I can cancel my contract?</p>

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Feb 2017, 09:49
Official

Dear Herman

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

MultiChoice Enquiries team

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Feb 2017, 12:43
Official

Good day Herman

Apologies for the inconvenience caused. Our friendly consultant will contact you and assist shortly.

We'll follow up with the team and feedback.

Regards

Girly

DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Feb 2017, 14:18
Official

Good day Herman

We confirm that the team has been in touch with you regarding your request.

Should you need further assistance , please do not hesitate to contact us.

Warm regards

Girly