ED
ENRICO D
1 reviews | Active since Jul 2020
21 Jul 2020, 08:41
Can a manager please contact me.
For the SEVENTH TIME OUR DSTV HAS BEEN DISCONNECTED IN THE SPACE OF A MONTH AFTER PAYING THE AMOUNT GIVEN TO US AT THE END OF THE MONTH AND SENDING THROUGH THE PROOF OF PAYMENT MULTIPLE TIMES,I WORK IN A CALL CENTRE ENVIRONMENT AND I CAN HONESTLY SAY IF I WAS TO PROVIDE THE TYPE OF *********** SERVICE WE HAVE RECEIVING I WOULD BE FIRED, WE WERE ADVISED THE MONEY WAS NOT ALLOCATED TO OUR ACCOUNT, THIS AN INTERNAL ISSUE THAT SHOULD BE SORTED OUT BY THE ACCOUNTS DEPARTMENT NOT CUSTOMER, EVERY SINGLE TIME WE ASK TO SPEAK TO A MANGER WE ARE TOLD THERE IS NO MANGER TO SPEAK, THE 7 TIMES OF BEING DISCONNECTED HAS RESULTED IN US NOT BEING ABLE TO WATCH TV FOR 3 FULL DAYS.DISGRACEFUL APPALING SERVICE.
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Replies (1)DStv (MultiChoice)'s replyOfficial
21 Jul 2020, 08:46Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply21 Jul 2020, 08:46
Official
Hi,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
