calls & emails ignored for refund

<p>I overpaid dstv by mistake and for the last 2 weeks I have been given the run around and made a fool of by the agents from the call centre through to the so called finance department and still dont have my refund. I called again today in a last ditch desperate to get my money and an agent called Musa said I could speak to his "manager" who turned out to be a team leader called Lebo who when she came to the phone had the most dismissive unhelpful tone ever. She did not know why she has to speak to me so I asked her to ask Musa as I was not prepapred to repeat myself like a broken record. I am still waiting for the dismissive Lebo to call back. I am on my way to your offices and will not leave until my money is in my account. I done everything you asked still I sit without my money.</p>