TT
Tumi T
1 reviews | Active since Jan 2015
06 Jun 2015, 07:11
calling has been a waste of time and airtime
I've tried calling customer service several times and all I get is this sickening automated voice prompts. This is appalling customer service.<br> <br> I want my debit order to be on the 2nd of each month starting in July. <br> <br> Secondly, I want the other account linked to my self service profile, which is not mine, to be removed. It belongs to someone named mr leopang and stop sending me text messages about that account, it's confusing and unprofessional.<br> <br> Customer Number : ***2
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Replies (1)
DStv (MultiChoice)'s replyOfficial
09 Jun 2015, 14:31Hello servicexyz,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that we have changed and compliant your debit date from the 29th to the 2nd of every month as per your request. Should you require any further assistance please make use of our other mediums of communications points below.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that we have changed and compliant your debit date from the 29th to the 2nd of every month as per your request. Should you require any further assistance please make use of our other mediums of communications points below.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
DStv (MultiChoice)'s reply09 Jun 2015, 14:31
Official
Hello servicexyz,
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that we have changed and compliant your debit date from the 29th to the 2nd of every month as per your request. Should you require any further assistance please make use of our other mediums of communications points below.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have experienced with your account. Please accept our sincere apologies in this regard.
We confirm that we have changed and compliant your debit date from the 29th to the 2nd of every month as per your request. Should you require any further assistance please make use of our other mediums of communications points below.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta