CALL RECORDINGS FAILED

I AM FED WITH DSTV,ITS BEEN MONTHS I AM GIVEN THE RUN AROUND,I WILL NOT BE PAYING FOR MY AUGUST BILL AS PROOF OF PAYMENT WAS SENT AND THIS WAS CONFIRMED BY ONE F THE AGENT. I HAVE REQUESTED ON NUMEROUS OCCASION THAT THEY PULL RECORDINGS,I MEAN WHY ARE CALLS RECORDED IF THEY CANT EVEN DO THAT. EVERY TIME I CALL OR CHAT ONLINE THEY RECONNECT ME FOR 2 TO 3 DAYS AND THIS THEN ADDS UP RECONNECTING FEES. I HAVE SO MANY EMAILS ADVISING THAT MANGERS AND SUPERVISORS WILL LOOK INTO THIS MATTER BUT AGAIN MY SERVICES ARE DISCONNECTED AND I MUST PAY ALL THESE RE CONNECTION FEES. I AM MORE THAN HAPPY TO PAY MY NORMAL R650-R670 MONTHLY PAYMENT FOR SEPTEMBER 2021 BUT I WILL NOT PAY FOR AUGUST. ALSO AGENTS ARE ADDING STREAMING SERVICES AND ALL SORTS OF STUFF I NEVER USE. THIS IS REALLY A HUGE INCONVENIENCE AS I AM RECOVERING AT HOME AFTER TESTING POSITIVE FOR COVID AND NOW I CANNOT EVEN ENJOY WATCHING TV. NO WONDER SO MANY PEOPLE ARE MOVING TO NETFLIX. PLEASE SORT OUT MY ACCOUNT PLEASE SEE BELOW (Please confirm , this is the smartcard number right? P*** - *** YES CORRECT Please confirm the smartcard number so I can reconnect your services while we are still consolidating your account Ohk noted I have reconnected your services thank Oratile Thank you for contacting Live Chat. If that's all for today, have a great day further