nM
ngcebo M
1 reviews | Active since Feb 2016
03 Mar 2016, 08:17
call fees so expensive!
I have been slapped with a R686 bill on my subscription, with no explanation. I tried to call their call centre with no success, their call fees are ridiculous, my R20 airtime is not enough to get through a consultant. Self service app is so bad, could only retrieve Feb statement, yet I am required to pay R686 for 2 easy view packages. It's so annoying, no help so far!
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Replies (1)0
Replies (1)
DStv (MultiChoice)'s replyOfficial
04 Mar 2016, 10:38Hello Ngcebolution,
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, you're subscribed to two DStv Easyview packages. Each package costs R39.00 every month.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, you're subscribed to two DStv Easyview packages. Each package costs R39.00 every month.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
DStv (MultiChoice)'s reply04 Mar 2016, 10:38
Official
Hello Ngcebolution,
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, you're subscribed to two DStv Easyview packages. Each package costs R39.00 every month.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Thank you for taking our call today. We apologise for the delayed response and the inconvenience caused.
As discussed, you're subscribed to two DStv Easyview packages. Each package costs R39.00 every month.
Thanks again for taking your time to contact us.
Should you require any further assistance, please don't hesitate to contacts us.
Please use one of the following communication channels below for assistance:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah