Call disconnected
After holding for over 15 minutes and being on a call with one of your agents for over 30 minutes, my call was disconnected and I still didn’t get the help I wanted. Also, the agent that helped seemed very irritated by my questions and I have to say that this is first time I’ve ever dealt with this kind of attitude at Multichoice.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
23 Apr 2021, 14:25Hi Zanele,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply23 Apr 2021, 14:25
Official
Hi Zanele,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
's updateReviewer Update
25 Apr 2021, 17:20One of your complaints agents called and sorted everything out????????
's update25 Apr 2021, 17:20
Reviewer Update
One of your complaints agents called and sorted everything out????????