Call centre zoo

My services have been disconnected every second day since the 10th January. Every time I have to phone to get the service reinstated and every time it takes between 20 and 45 minutes. I have spoken to countless agents and a number of supervisors/managers. Ignoring the first 10 days where there were countless calls to agents, let’s start when I realised that I had to speak to supervisors/managers. I spoke to Edwin (Johannesburg) around the 23rd, he promised to phone me back which he did on the 24th. We discussed my problem and he promised to get back to me on the Monday or Tuesday……still waiting During week disconnected spoke to supervisor in PE promised to help…..still waiting Saturday disconnected spoke to Mpila (JHB) promised me the world…….still waiting Monday 3rd Kevin in PE said will sort out, gave me ref: #INC-60326 also promised me the world…………..you guessed it……..still waiting Spoke to Emma (DBN) promised me the world and said would e-mail me statement…..still waiting Spent R45 airtime to Durban last night…..ran out of airtime….problem not resolved Service cut off today, pointless phoning your call centre …Please help