CALL CENTRE MESSED UP MY ACCOUNT

***9<br> i am not happy this days people seems to not doing job properly or either not trained properly, since the beggining of September multichoice keep suspending my account claiming i owe them August payment and i also keep phoning using almost 30 rand to call and sending them my bank statement of which i now starting to feel uncomfortable since there is lots of ***** happening this days and no one ever i spoke to do the right thing instead of crediting my account they debit it and i end up owing multichoice even more, and i pleaded to speeak to the call centre supervisor last night being fed up for lots of mistakes they are creating and inconviniencing me and he or she didnt want to talk to me atleast to hear me out.can multichoice please give me the right person to talk to and deal with one person who can sort out my account if they need me to send 3 month bank statement i will do so as i know very well i never default on my payments. and for their information i only have 1 decoder i dont nkow why i had been charged for reconnection fee and for subscription fee my account it is really busy which is very confusing and frustrating, can account department please sort this out.