NC
Nigel C

1 reviews | Active since May 2020

13 Sept 2021, 08:13

call centre bad service

elderly lady next door to myself received bad service from two consultants Agophatso Legodi and Sibongile Mabaso on 12 September 2021 time 17h30 to 18h15 , apparently all calls are recorded so i would suggest a manager listen to these recordings and decide for themselves if their call centre staff require extra training

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply13 Sept 2021, 10:39
Official
Hi, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
NC
Nigel C's update13 Sept 2021, 17:02
Reviewer Update
customer number of the account is ***0